Refining context return, bilingual consistency, accessibility, offline behavior, and the program-to-notes workflow.
See the evolution →
Open to entry-level opportunities
Help Desk SupportAdministrative SupportCustomer Support
Marco Aguilar · Los Angeles · English + Spanish
Patient with people.
Organized with technology.
I bring customer-service experience, a practical troubleshooting mindset, and hands-on web projects. I’m looking for a team where I can help people, keep information organized, and keep learning.
Real projects · active learning
Available for
Choose the role you are hiring for.
The content and next action adapt without changing the facts behind my experience.
Help Desk Support
Patient troubleshooting with clear escalation.
A strong fit for entry-level support where listening, documenting the issue, trying safe next steps, and escalating clearly matter more than pretending to know everything.
- Availability
- Currently employed; open to entry-level opportunities
- Location
- Los Angeles-based opportunities
- Communication
- English + Spanish; written messages preferred
- Arrangement
- Schedule and work arrangement open to discussion
Currently
A small snapshot of what I am building toward.
This stays intentionally brief: active work, current direction, and the next useful step.
Right now
Useful work first.
Creative work alongside it.
I am continuing to improve a real product, preparing for an entry-level office or support role, and developing iquit slowly without pretending the shop is already open.
Updated July 2026Help Desk, administrative support, or customer support opportunities where patience, organization, and technical curiosity are useful.
Open the résumé →Developing Drop 001 — Quiet Exit with four wallpaper studies, a sticker-sheet direction, and a small print concept.
Preview iquit →What I bring
A grounded profile built around useful strengths.
I am not presenting myself as an experienced systems administrator. I am showing what I already do well and where I am ready to grow.
Customer support
Handle order questions and problems, communicate calmly, and involve the right person when an issue needs approval.
Evidence: restaurant customer serviceOrganized execution
Work quickly, keep important steps visible, and simplify information so the next action is easier to understand.
Evidence: POS, warehouse systems, projectsTechnical curiosity
Learn through hands-on projects involving websites, domains, hosting, devices, and troubleshooting.
Evidence: Noted + live business websiteSelected work
Real screens. Real decisions. Clear ownership.
Each project explains what I personally contributed, what problem I was solving, and what I learned.
Personal product project · Active development
Flagship web app
Noted
A calm note-taking companion for conventions and assemblies. It organizes the program, sessions, and personal notes so users can stay focused on listening instead of managing files.
- My role
- Product direction, interface design, front-end iteration
- Built with
- HTML, CSS, JavaScript, local-first storage
- What it shows
- Product thinking, structured UX, continuous improvement
Live homepage · desktop
Business website project · Completed 2025
Live local-business website
Gilberto Diaz Gardening Services
A responsive website designed to help Los Angeles homeowners understand the service, see the next step, and contact the business from a phone.
- My role
- Website design, copy structure, responsive build, deployment
- Built with
- HTML, CSS, JavaScript, Netlify
- Current relationship
- Completed website work; I do not operate the business
How I work
Listen, organize, solve, explain.
A simple process I can bring to customer support, office workflows, and entry-level technical work.
Listen
Understand what happened and what the person needs.
Organize
Separate the useful details from the noise.
Try
Work through the safest practical next steps.
Explain
Communicate the result or escalate clearly.
Creative world · coming soon
by iquit studio
Drop 001 artwork is taking shape: wallpapers, stickers, and a small print study.Preview Drop 001 →
Résumé experience
Choose the view that matches the role.
The web résumé separates verified hands-on experience, coursework, and skills I am still learning. Recruiters can switch between Help Desk and administrative emphasis without changing the underlying facts.
Open interactive résumé